Terms of Service

Last updated: October 31, 2025

Welcome to CRODE Studio. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

About CRODE Studio

CRODE Studio is a specialized team within Not a Parent Company, dedicated to delivering exceptional web and mobile development services. We combine creative design with technical expertise to build digital experiences that drive results.

Services Description

CRODE Studio provides digital design and development services, including but not limited to:

  • Brand and identity systems
  • Website architecture and design
  • Web and mobile applications
  • Analytics and performance systems
  • Automation and workflow design
  • Maintenance and evolution services
  • Retainer partnerships

User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Use our services in compliance with applicable laws
  • Not engage in any activity that disrupts our services
  • Respect intellectual property rights

Intellectual Property

All content, designs, code, and materials created by CRODE Studio are protected by copyright, trademark and other intellectual property laws and remain our property unless otherwise expressly assigned in a written agreement. Subject to full payment and compliance with these Terms, CRODE Studio grants the client a non-exclusive, non-transferable license to use the delivered materials for the purposes and scope described in the project agreement.

Payment Terms

Payment terms are set out in each project agreement. By way of example and without limiting the agreement:

  • Client shall pay any required deposit prior to commencement of work.
  • Milestone payments are due on the dates set forth in the project agreement.
  • Late payments may accrue interest and may result in suspension of services until payment is made.
  • Unless otherwise agreed in writing, fees paid are non-refundable.

If the client disputes any invoice, the client must notify CRODE Studio in writing within 14 days of the invoice date and still pay any undisputed portion.

Project Timeline

Timeline estimates are provided in good faith but are not guarantees. Delays caused by client feedback, content provision, or scope changes may extend project timelines. We will communicate any anticipated delays promptly.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CRODE STUDIO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS AND AGENTS (COLLECTIVELY, "CRODE PARTIES") SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES PROVIDED, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE CRODE PARTIES' AGGREGATE LIABILITY FOR DIRECT DAMAGES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CLIENT TO CRODE STUDIO UNDER THE APPLICABLE PROJECT AGREEMENT DURING THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Indemnification

Client agrees to defend, indemnify and hold harmless the Crode Parties from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with Client's use of the services, any breach of these Terms by Client, or Client's violation of any applicable law or third-party rights.

Dispute Resolution & Governing Law

These Terms shall be governed by the laws of the jurisdiction in which CRODE Studio is organized, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the services will be resolved by binding arbitration in the agreed location, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

Termination

Either party may terminate a project agreement with written notice. Upon termination, the client is responsible for payment of all work completed to date. Any deliverables provided remain subject to the intellectual property terms outlined above.

Refund Policy

We strive for complete customer satisfaction. Our refund policy is as follows:

  • Lead Credits: All credit purchases are final and non-refundable. Credits never expire and can be used at any time.
  • Subscriptions: Monthly and annual subscriptions can be cancelled at any time. No refunds are provided for partial billing periods. Upon cancellation, your subscription remains active until the end of the current billing cycle.
  • Service Issues: If you experience technical issues preventing you from using purchased credits or subscription services, contact our support team within 7 days and we will work to resolve the issue or provide appropriate compensation.
  • Disputes: All refund requests must be submitted in writing to billing@notaparentcompany.com and will be reviewed on a case-by-case basis.

Marketing & Business Tools

Our services may include access to marketing and business tools designed to help you grow your business. By using these tools, you agree to:

  • Lead Generation: Use lead credits responsibly and in compliance with applicable data protection and anti-spam laws (including CAN-SPAM, GDPR, and CCPA).
  • Email Marketing: Ensure you have proper consent before sending marketing communications to leads obtained through our platform.
  • Data Usage: Not resell, redistribute, or share lead data with third parties without explicit permission.
  • Compliance: Comply with all applicable laws regarding marketing communications, including providing clear unsubscribe mechanisms.
  • Prohibited Activities: Not use our tools for illegal activities, spam, harassment, or any activity that violates third-party rights.

CRODE Studio reserves the right to suspend or terminate access to marketing and business tools if we detect misuse, violation of terms, or suspicious activity. We are not responsible for the accuracy, completeness, or quality of third-party data.

Analytics & Tracking

Our business tools may include analytics and tracking features. By using these features, you acknowledge that:

  • We collect usage data to improve our services and provide insights.
  • You are responsible for complying with privacy laws when tracking user behavior.
  • You must provide appropriate privacy notices to your users regarding data collection.
  • Analytics data is provided "as is" without warranty of accuracy or completeness.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes constitutes acceptance of the modified terms.

Contact Information

If you have any questions about these Terms of Service, please contact us through our contact form or reach out to us directly at legal@notaparentcompany.com.